Refund Policy
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Return / Refund Policy
Effective Date: Current
At TheCleanBook.online, we strive to provide high-quality courses and a satisfying learning experience. This Return / Refund Policy outlines the conditions under which refunds may be requested and processed.
1. Eligibility for Refunds
- Refunds are only available for courses purchased directly through TheCleanBook.online.
- Refund requests must be made within 7 days of the purchase date, unless otherwise stated in the course description.
- No refund will be issued if the user has completed more than 20% of the course content.
2. Refund Process
- To request a refund, contact us at info@thecleanbook.online with your order details.
- All refund requests will be reviewed, and the decision will be communicated within 3–5 business days.
- Approved refunds will be processed to the original payment method within 7–10 business days.
3. Non-Refundable Items
- Any course content accessed beyond the allowed usage for refund eligibility.
- Gift card purchases or promotional offers unless explicitly stated.
- Fees for third-party services or integrations used within courses.
4. Contact Information
If you have any questions about our Return / Refund Policy or need assistance, please contact us at: info@thecleanbook.online
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